Check current plan options #
Pricing lists current offers. Manage Billing shows your account's plan and subscription state. Prices, limits, methods, and eligibility can change; use the details shown there.
Before confirming a purchase #
- Check that you are using the account you want to upgrade.
- Review plan, currency, interval, total, and renewal terms. Choose monthly or annual only if available.
- Use Upgrade or Switch Plan where offered and review the payment provider's checkout.
- Confirm after checking terms, then return and verify plan and subscription status.
Manage an existing subscription #
Use Manage Billing from Profile or the billing page. The hosted management action lets you review payment details and the cancellation or plan-change options offered.
Return after a change and check status and paid-until date. Cancelling renewal and ending access immediately can differ; read the provider's confirmation.
Check history and eligibility #
Billing can show payment history and eligibility controls, including student verification when offered. Follow the steps and wait for results. A discount is not applied until checkout reflects it.
Keep receipts or transaction references for questions. Never email card numbers or authentication codes.
If payment or access looks wrong #
- Do not repeatedly start checkout after an uncertain result. Check receipts and status first.
- Check that the receipt belongs to the same account.
- Refresh billing once after checkout. If it still differs, send support the time, plan, and transaction reference.
- Ask support to review cancellations, refunds, or unexpected charges with relevant receipt details. Do not purchase again as a workaround.